Front Office and Admin Assistant Full Time

Front Office Admin Assistant Dubai opportunity with Azentio Software, a fast-growing global technology company delivering mission-critical solutions for banking, financial services, and insurance industries. Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE™ (Universal Lending), AMLOCK™ (Anti-Money Laundering & Compliance software suite), PREMIA™ Astra (Core Insurance software), ORION™ (Enterprise Resource Planning software) and MFUND Plus™ (Asset Management platform). Azentio has over 800 customers in more than 60 countries, with a team of over 2,300 employees across offices in 12 countries (and growing) globally and is wholly owned by Funds advised by Apax Partners. Azentio offers a comprehensive range of products – serving core operations to modern digital needs – for the financial services industry, extending across insurance, retail and corporate lending, Islamic Banking, anti-money laundering and asset management, while also serving mid-market enterprises across the Middle East, Africa, Asia Pacific, and India with ERP solutions. At Azentio, we believe that growth is a continuous journey driven by excellence in our products, services, ideas, and people.

Quick Summary

Company: Azentio
Location: Dubai
Experience: 4–8 years
Qualification: Bachelor’s Degree (Preferred)
Job Type: Full-Time
Key Focus: Workplace management, admin operations, vendor coordination

Job Details at a Glance

Role Overview

We are seeking a highly organized and proactive Workplace Services Manager to oversee comprehensive workplace management and corporate real estate operations. The role is responsible for ensuring a safe, well-maintained, and efficient workplace environment while managing vendor relationships and strategic planning initiatives. This position requires strong analytical thinking, problem-solving skills, and the ability to operate in a dynamic, service-oriented environment.

Key Responsibilities – Front Office Admin Assistant Dubai

Workplace Management & Administration

• Oversee day-to-day workplace operations, ensuring smooth functioning of essential services including housekeeping, security, and office administration
• Manage office supplies, seating allocation, and overall workplace requirements to enhance employee experience
  Maintenance & Infrastructure Oversight
• Coordinate and monitor routine maintenance, repairs, and inspections of building systems (HVAC, electrical, plumbing, fire & safety, etc.)
• Develop and implement preventive maintenance plans to ensure operational continuity and minimize service interruptions
  Vendor & Contract Management
• Manage relationships with external service providers including housekeeping, security, and maintenance vendors
• Oversee contract renewals, negotiations, and performance evaluations to ensure service excellence
  Health, Safety & Compliance
• Ensure compliance with all health, safety, regulatory, and environmental standards within the workplace
• Conduct periodic safety audits, risk assessments, and maintain emergency response plans and drills
  Space & Workplace Optimization
• Optimize workspace utilization, plan office layouts, and oversee fit-out, refurbishment, and relocation projects in collaboration with relevant teams
  Budgeting & Cost Management
• Prepare, monitor, and manage workplace operating budgets, ensuring cost-effectiveness without compromising service quality
• Identify opportunities for cost savings and efficiency improvements across workplace operations
  Reporting & Stakeholder Communication
• Prepare workplace performance reports, maintenance schedules, and vendor performance updates
• Act as the key liaison between internal stakeholders, leadership teams, and vendors for all workplace-related matters

Skills & Competencies

• Strong analytical thinking and problem-solving capabilities
• Customer-focused mindset with proven ability in stakeholder management
• High attention to detail, strong organizational and multitasking skills
• Proficiency in workplace management tools, vendor management platforms, and MS Office Suite (Excel, PowerPoint, Word)
• Background of hotel industry

Key Requirements

• Bachelor’s degree in Business Administration, Facilities/Operations Management, or equivalent field (preferred)
• 4–8 years of experience in workplace management, corporate real estate, or facility operations, ideally in a corporate or multinational organization
• Hands-on experience in vendor management, asset management, and workplace administration
• Understanding of maintenance processes, safety norms, compliance requirements, and cost control practices
• Proficiency in MS Office Suite (Excel, PowerPoint, Word) and familiarity with workplace management systems
• Strong communication, interpersonal, and stakeholder-management skills
• Excellent attention to detail, planning, coordination, and follow-through
• Ability to multitask, prioritize, and work efficiently under pressure
• High ownership, reliability, and discretion

What We Aim For

• Providing world class software products, built on the latest technologies
• Providing best in class customer service, built on a deep understanding of our domains and local nuances
• Being an employer of choice, attracting high quality talent
• Achieving top quartile growth and margins

Azentio Core Values

• Customer centricity – Put customers at the center of everything
• Innovation – Keep looking for a better way
• Accountability – Own your work, end-to-end
• Results – Focus on outcomes, not just effort
• We take Pride in all that we do and together we Enjoy the journey